Privacy Policy

Last Updated: April 25, 2025

Vava Onion (“we,” “our,” or “us”) respects your privacy. This policy explains how we collect, use, and protect your personal data when you use our website (www.vavaonion.com) or engage with our export services.

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1. Information We Collect

A. Directly Provided Data

• Contact Forms: Name, company, email, phone, country when requesting quotes.

• Transaction Details: Order history, payment information (processed securely via bank transfers/LCs).

• Newsletters: Email addresses for export market updates.

B. Automatically Collected Data

• Cookies: Session cookies for login, Google Analytics for traffic analysis.

• Device Information: IP address, browser type (for security and compatibility).

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2. How We Use Your Data

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3. Data Sharing & Protection

Who We Share With

• Logistics Partners: Only shipping details for container deliveries.

• Certification Bodies: Required for phytosanitary documentation.

• Government Authorities: As mandated by Indian/Dubai export laws.

Security Measures

• Encryption: SSL-certified website.

• Access Control: Staff training on GDPR/DPA compliance.

• Retention Period: 5 years for transaction records (per UAE/India tax laws).

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4. Your Rights

You may:
✓ Request access to your data
✓ Correct inaccuracies (e.g., outdated company address)
✓ Delete non-essential data (excludes export compliance records)
✓ Opt-out of marketing emails

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5. International Transfers

• Data may transit through Dubai (UAE), Singapore and India servers.

• We use EU-approved Standard Contractual Clauses for GDPR compliance.

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6. Policy Updates

Notified via website banner for 30 days before changes take effect.

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Contact Our Data Officer

For privacy concerns:
privacy@vavaonion.com